If not, consider sideloading the Android app to see if it still works, though your mileage may vary. If you can see the app, your device is supported. Ensure the This device option under the Your devices dropdown menu is selected. Check TeamViewer's list of Android manufacturers to see which devices support TeamViewer Remote Control.Īlternatively, search for TeamViewer Remote Control on Google Play to confirm that your device supports the app. Most notably, with Samsung devices, only those secured by Knox are officially supported. TeamViewer Remote Control is also not supported on every Android device (though most Android manufacturers support it). But repairing physical faults isn't one of them. TeamViewer Remote Control can do many things. If an Android device is experiencing failed internal storage, boot loops, connectivity issues, or power problems-hardware issues, in other words-TeamViewer Remote Control cannot help. Activating or deactivating hard-to-find settings.Helping someone learn and navigate an app.Setting up an Android device for first-time use.Or you can use it to remotely control another PC where TeamViewer is also installed so if a friend's having technical troubles, you can log on to their system, even through most firewalls, and troubleshoot the computer as though you were sitting in front of it. It’s quicker to perform a task yourself than guide, which has made the likes of TeamViewer a godsend for any remote support facility.Īs with previous editions, you can use it to access your own computer across the internet, maybe recovering some important document you've left at home.

The easiest solution is to employ TeamViewer and remotely advise the user via their computer than either over the phone or by email. Sell them security software and many can’t install the new suite as they’ve never fully removed the previous suite. We handle support for novice computer users and you’ll be surprised how many of these customers do not understand the basics of computing.

TeamViewer 15 is the latest version of the popular remote access/control program.

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